1. INTRODUCTION
Welcome to BI Cleaning Solutions. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you use our website or services.
2. CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. Please review this policy periodically to stay informed about our privacy practices.
3. WHAT TYPE OF INFORMATION DO WE COLLECT?
- Personal Information: Name, email address, phone number, mailing address
- Service Information: Details you provide related to cleaning service inquiries or bookings
- Usage Data: IP address, browser type, pages visited, and other usage statistics
- Communication Data: Messages and information sent via SMS, email, or website forms
4. HOW DO WE USE THE INFORMATION THAT WE COLLECT?
- To provide and manage our cleaning services
- To respond to your inquiries or requests
- To send updates, appointment reminders, and promotions via email and SMS
- To improve our website and customer experience
- To comply with legal requirements
5. WITH WHOM DO WE SHARE INFORMATION THAT WE COLLECT?
We do not sell your personal information. We may share your data with:
- Service providers who help us operate our website or send emails/SMS
- Government agencies or law enforcement when required by law
- Analytics platforms to help us improve our services
6. COOKIES AND SIMILAR TECHNOLOGY
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. Cookies are small files stored on your device that help our website function properly.
7. HOW WE MANAGE YOUR COOKIES
You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality. Most browsers allow you to block or delete cookies at any time.
8. WHO CAN YOU CONTACT FOR MORE INFORMATION?
If you have questions about this Privacy Policy, please contact us:
Email: info@bicleaningsolutions.com
Phone: (801) 841-2576
Address: 5939 S Redwood Rd, Taylorsville, Utah 84123
9. SMS TERMS AND CONDITIONS
1. SMS Consent Communication:
Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from BI Cleaning Solutions, you may receive messages related to the following:
- Marketing
- Customer Care
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments, billing, or service updates.
4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Charges may vary for domestic and international messages.
5. Opt-In Method:
You may opt in to receive SMS messages from BI Cleaning Solutions by submitting an online form through our website or service request process.
6. Opt-Out Method:
You can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly to request removal from our SMS list.
7. Help:
If you are experiencing issues, reply “HELP” to any message. For additional support, visit our website at www.bicleaningsolutions.com or call us at (801) 841-2576.
Additional Options:
If you do not wish to receive SMS messages, do not check the SMS consent box when filling out our forms.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.